No actual harm with potential for more than minimal harm that is not immediate jeopardy
Provide necessary care and services to maintain or improve the highest well being of each resident .
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care by qualified persons according to each resident's written plan of care.
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.